The online banking services of State Bank of India (SBI) has been affected, as announced by the bank itself in a tweet, which said that all the services except ATM and POS machines will be affected. The bank tweeted, “We request our customers to bear with us. Normal service will resume soon.”
The country’s top lender said that intermittent connectivity issues have delayed ‘making our core banking system available to our esteemed customers today (13.10.20)’. All channels except ATMs and POS machines will be affected.
SBI further said that ‘We hope to be able to serve you normally before noon.’
We regret the inconvenience caused and request you to bear with us.
SBI is the largest commercial bank in terms of assets, deposits, branches, customers, and employees. It is also the largest mortgage lender in the country. As on June 30, 2020, the bank has a deposit base of over R. 34 lakh crore with CASA ratio of more than 45% and advances of nearly ₹24 lakh crore.
SBI commands nearly 34% market share in home loans and nearly 33% in the auto loans segment. The Bank has the largest network of over 22,100 branches in India with an ATM / CDM network of over 58,500 and total BC outlets of more than 62,200. The number of customers using internet banking facilities is about 76 million and mobile banking services stand a little more than 17 million.
The integrated digital and lifestyle platform by SBI – YONO has crossed the landmark of 58 million downloads. YONO which has 26 million registered users, witnesses 5.5 million logins per day along with over 4000 daily disbursals of personal loans, 16,000 YONO Krishi Agri Gold Loans. The bank recently launched the YONO Global app in the UK and Mauritius and plans to cover 9 more countries by the end of 2020. On social media platforms, SBI has the highest number of followers on Facebook and Twitter amongst all banks worldwide.